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Don’t miss out on all the latest Laserfiche and CDI news! Subscribe to our newsletter to receive our monthly newsletter to stay updated on everything Laserfiche, CDI, and other industry-related topics. Subscribe today! CDI Newsletter Take Your Laserfiche Knowledge Further With The CDI Newsletter Subscription Benefits Each month CDI carefully crafts its monthly newsletters to make sure our customers are well informed. Subscribe to our newsletter for all the latest Laserfiche, CDI, and industry news. What To Expect: Latest Laserfiche News CDI Webinars Blog posts and industry articles Special CDI announcements Important technical updates and much more! Subscribe to Our Newsletter Submit Thank you for Subscribing!

Allows for simple integration between the ArcGIS interface and Laserfiche. ArcGIS Integration Simple interaction between ArcGIS and Laserfiche > Let's Get Started + CDI’s ArcGIS® Integration allows for simple interaction between the ArcGIS interface and Laserfiche®. The integration allows users to upload documents to Laserfiche directly from the ArcGIS interface and view any related documents. The dynamic ArcGIS map will auto-populate, indicating which features on the map have documents associated with them in Laserfiche. Documents, folders, and their metadata from Laserfiche are displayed as ArcGIS feature services, allowing for full functionality provided with ArcGIS 10.8. Documents within folders are displayed as attachments within the feature layer and are viewable within Laserfiche Web Access or WebLink. Features Documents or folders in Laserfiche are immediately available on the map. Geocoordinates are pulled in real-time from ArcGIS. Attributes from ArcGIS can be retrieved and displayed on the map with the Laserfiche documentation. Feature services allow for all functionality compatible with ArcGIS Server 10.8 or higher. ArcGIS administrators are able to work with the Laserfiche layers as if they were hosted in ArcGIS. Documents or folders from Laserfiche can be made available read-only for public users or read/write for internal users. Documentation can be retrieved from Laserfiche based on Template, Field, and/ or Folder Path within Laserfiche. Laserfiche layers are created from existing ArcGIS layers, allowing metadata from Laserfiche to be mapped to fields within the ArcGIS layer. Multiple Laserfiche layers can be created to expose multiple sets of documentation. Subscribe Ready to start? Request a Quote Today! Contact Us Or call 855-714-2800, ext. 2

CDI is the most experienced and trusted Laserfiche provider for financial services nationwide. We provide workflow, automation, digital forms, digital signatures, and integrations to help automate new account forms, auto-filing of client documentation, and overall reduce compliance headaches. Financial Profits up, paper down > Let's Get Started Your Office Solution If you work in the financial industry you are probably used to the mountain of filings, paperwork, and signatures that are required. The compliance headaches that are designed to enforce these requirements aren’t any fun either. It doesn’t have to be that way anymore. The Laserfiche solution for financial services includes features like full-text search, workflow of new account forms and auto-filing of client documentation. In addition, the Laserfiche system reduces compliance headaches. An audit trail, WORM media archive, and blotter generator make for a full suite of tools to ensure your SEC & FINRA compliance. Back office The back office benefits from a document management system by digitizing and centralizing documents for processing. Forms entering the office via paper, fax or scan all enter the same processing engine to extract account numbers, SSN or any other data for further processing. Extracted data can be pushed to a back office system or CRM. New account forms are checked for accuracy and signature then sent for compliance review and suitability. Inbound fund company statements make an orderly migration from a stack of paper to their digital client file automatically. Even statements downloaded from websites for DVD can be auto-filed. Client Services Customer service representatives using financial services document management software have immediate access to client data, electronic and imaged as well as the latest contracts and statements. In an industry focused on client service document management should be a priority. Faster access to information makes for master resolution of client concerns and creates improved customer service. Client services teams are able to process new account requests, locate disparate client data and reduce errors by accessing information within the document management system. Data stored in Laserfiche is linked directly to the client profile stored in the CRM or ERP. This tight integration of data allows all privileged users access to information via applications they are already comfortable with. Compliance In an industry nested in compliance and paperwork, most compliance officers are in desperate need of business process management. In a Laserfiche financial services document management software solution users submit paperwork for review by compliance and it is logged and placed in a queue for approval. Compliance departments can use digital signature to review and sign new account paperwork, marketing or correspondence. Email management and social media has generated a lot of solutions to meet compliance but the typical financial organization has too many solutions already. Typically email is stored in one place while documents are in another and social media in yet another system. Laserfiche offers all these content management and tracking systems in one solution. Sales Advisors and reps don’t have time to dig through files and dispersed paperwork. Their time is best spent in front of the client after all. Laserfiche financial services document management software solutions enable advisors to instantly locate documents tied to their client’s record in the CRM. It also allows advisors access to client records wherever they are, on vacation or at a client site. The full-text search available in the system also allows advisors the luxury of searching any client’s record for a key phrase anywhere in the file. This is particularly useful when it comes to searching tax records, trusts or legacy paperwork. CDI has integrated with most of the leading CRM products including Salesforce, Tamarac, Junxure, Salentica, Orion, Redtail, SmartOffice, ACT and Advisor's Assistant. Additionally integrations like Orion, Advent APX, DocuSign, Laserapp. Signix and Portfolio Center round out the complete integration suite for advisors. Ready to start? Request a Quote Today! Contact Us Or call 855-714-2800, ext. 2

CDI download and link center for Laserfiche Software, Services, Integrations, Hardware, Guides, & Industry Specific Documentation. Brochures Informational downloads & links > Brochures Navigation Software, Services, Integrations, Hardware, Guides, & Industry Specific Documentation > Brochure Navigation Categories Advanced Workflow Activities Business Processes Credit Unions Financial Government Guides Integrations Laserfiche Modules & Options Laserfiche Server, Host, & Backup Options Scanning Hardware Spanish Documents Advanced Workflow Activities Back to Top Workflow Activities Advanced Workflow Activities View Advanced Workflow Activities for PDF View Records Management Workflow Activities View Business Processes Back to Top Business Processes Contract Management View Human Resou rces View Procurement Pr ocess View Records Mana gement View Credit Unions Back to Top Credit Unions Vision Suite View Financial Back to Top Financial Getting Started w/Pa perless View ECM for Independent Broke r Dealers View Laserfiche for Wealth Management View ROI for RIAs View Technology Guide for RIAs View Vision Suite View Government Back to Top Government Laserfiche for Cities & Countie s View Laserfiche for Courts View Laserfiche for Law Enforc ement View Skagit County Case Study View Guides Back to Top Guides Intro to CDI View Buyers Handbook View DoD 5015.2 Certificat ion View Laserfic he Product Suite View Gartner Re port View New User Guide View Laserfiche Security View Integrations Back to Top Integration ABBYY Flexicapture for Invoic es View Act! Laserfiche View ArcGIS Laserfiche View AutoOCR L aserfiche View Canon ScanFront 400 Laserfic he View CRM Workflow Activities Laser fiche View Dynamics Business Central View DocuSign Lase rfiche View Forms Virus Scan Laserfich e View GovQA Laserf iche View Intacct Lase rfiche View Junxure Cloud Las erfiche View Microsoft Dynamics CRM/ Laserfiche View Orion Lase rfiche View Redtail Lase rfiche View Salentica L aserfiche View Salesforc e Laserfiche View Sharefile Laserfi che View Signix Laserfich e View SmartOffice Las erfiche View Springbrook Laserfiche View Tamarac Laserfi che View Topaz Signature L aserfiche View Laserfiche Modules & Options Laserfiche Modules & Options Back to Top Laserfiche Audit Trail View Laserfiche Business Process View Laserfiche Capture & Imaging View Laserfiche Con nector View Laserfiche Document Management View Laserfiche For ms View Laserfiche Import Ag ent View Laserfiche Software D evelopment Kit View Laserfiche Quick Fi elds View Laserfiche Records Manag ement View Laserfiche Web link View Laserfiche Workflo w View Laserfiche Server, Host, & Backup Options Laserfiche Server, Host, & Backup Options Back to Top Laserf iche View Laserfic he Avante View Laserfic he Cloud View Laserfich e Rio View Laserfiche Subscriptions View Laserfiche Overview View CDI Cloud Back up View CDI Laserfiche Cloud Ho sting View Scanning Hardware Scanning Hardware Back to Top Canon DR- C230 View Canon DR-C 240 View Canon DR- M140 View Canon ScanF ront 400 View Canon DR-M16 0II View Canon DR-M2 60 View Canon D R-6010C View Canon DR- 6030C View Canon DR-G 2110 View Canon DR-G 2140 View Spanish Documents Spanish Documents >

CDI is one of the largest and best Laserfiche providers in the world. CDI provides workflow, automation, digital forms & signatures, integrations, auto-filing, & so much more! Helping Vancouver go paperless since 2001 > Vancouver Let's Get Started Vancouver's Leading Laserfiche Provider Meet CDI #1 Laserfiche Provider in Vancouver, Canada CDI is your leading Laserfiche services provider specializing in Records Man agement deployment, Project Management, and third-party integration. CDI has been a Laserfiche VAR for over 20 y ears and has completed the most challenging ECM projects throughout the USA, Canada, and internationally. You can find CDI’s solutions on the Laserfiche Marketplace , including the most popular integrations for ArcGIS, DocuSign, Salesforce, and Dynamics. CDI helps you Take Information Further. Laserfiche Soft ware Solutions for All For more than thirty years customers have been trusting Laserfiche with the security and storage of their content. With clients in more than forty countries and more than 36,000 clients in total, Electronic Content Management and Laserfiche have become a formidable competitor in the marketplace. Laserfiche offers a complete suite of products including business process automation, workflow, records management (DOD 5015.2 Certification), document imaging, e-forms, and a robust API. Learn More Support You Can Count On CDI’s Laserfiche Support Team includes experienced, Gold and Platinum-certified Laserfiche technicians in your area. The Support Team offers the latest in industry-specific compliance knowledge, best practices, and architecture. The goal of every support request is helping to quickly and easily troubleshoot unexpected issues, provide prompt answers to software questions and treat every client with patience and understanding. Learn More Consulting G uided by Experts The consulting services provided by CDI range from exploratory to post-implementation. You’ll experience leading direction, design, and documentation of new or revised pr ocesses. Through improved capture, management & dissemination of your information, your organization will see faster ROI working with CDI. Project Planning System Design Custom Training Project Management Procedural Design Workflow & Form Design Learn More Training Knowled ge & Confidence The efficiencies and benefits gained when going paperless are undeniable, but onboarding and adoption with existing staff can sometimes have its challenges. Trust the professional training staff at CDI to carefully and mindfully help guide your staff through their paper-to-paperless transition Online Training Workshops & User Groups Free Monthly Training Webinars Introductory & Advanced Courses Learn More Development Without Barriers Every document management solution is unique and may require a little to a lot of customization. Integrating and unifying systems can create even greater efficiency and make your overall solution that much more powerful. At CDI, our team of in-house developers are available to make your document management system friendly to all users and powerful to all administrators. Integrations Custom Development Scripting Conversion Learn More Digital Signatures Made Easy What good is having a paperless office if you are still gathering physical signatures? CDI provides organizations with the freedom to quickly and efficiently gather digital signatures. With a combination of Laserfiche software, CDI integrations, and DocuSign, our digital signature solutions can automate and streamline the signature procurement process with the use of email notifications, automated workflow activities, and automatic document archiving. Learn More Hosting in the Cloud CDI’s cloud hosting services allow organizations to lower operating costs, achieve infinite scalability, and improve integration compatibility by moving their server to the cloud. CDI will manage necessa ry updates as they become available and will ensure your server achieves maximum uptime. Best of all, your organization will have a single point of contact for both your hosting and general Laserfiche needs. As with all services provided by CDI, the hosting service is competitive and secure. CDI has the experience and know-how to ensure your server is being managed optimally. Learn More Backup for the Unex pected For Vancouver organizations looking to achieve true disaster recovery-ready status, CDI offers a quick and easy way to implement online backup services for all your day-to-day files. Nightly backups of network drives, databases, Exchange, SharePoint, Lotus, and Oracle are transmitted directly in an encrypted format with a daily post-backup statistic email update. 24-hour hotline and emergency remote Laserfiche available. Learn More Hardware to get the Job Done CDI is proud to be a Canon Premier Partner , offering high-speed document scanning solutions. Whether you are looking for a high-speed, personal-use scanner for your desk, or a high-capacity, high-speed departmental or workgroup document scanner for your office, let the scanning hardware pros at CDI help you select the high-speed scanner that’s perfect for you. Learn More Ready to start? Request a Quote Today! Contact our team to go paperless. Our skilled team is ready to help! Contact Us Or call 855-714-2800, ext. 2

CDI is the #1 Laserfiche provider for organizations in Wisconsin. CDI proudly serves a wide variety of clients in Milwaukee, Madison, Green Bay, and all throughout the state. CDI provides Workflow, automation, digital forms & signatures, integrations, auto-filing, & much more! Wisconsin Helping Wisconsin go paperless since 2001 Let's Get Started Wisconsin's Leading Laserfiche Provider Meet CDI #1 Laserfiche Provide r in Wisconsin CDI is your leading Laserfiche services provider specializing in Records Management deployment, Project Management, and third-party integration. CDI has been a Laserfiche VAR for over 20 years and has completed the most challenging ECM projects throughout the USA, Canada, and internationally. You can find CDI’s solutions on the Laserfiche Marketplace , including the mos t popular integrations for ArcGIS, DocuSign, Salesforce, and Dynamics. CDI helps you Take Information Further. Laserfiche Software Solutions for All For more than thirty years, customers have been trusting Laserfiche with the security and storage of their content. With clients in more than forty countries and more than 36,000 clients in total, Electronic Content Management and Laserfiche have become a formidable competitor in the marketplace. Laserfiche offers a complete suite of products including business process automation, workflow, records management (DOD 5015.2 Certification), document imaging, e-forms, and a robust API. Learn More Support You Can Count On CDI’s Laserfiche Support Team includes experienced, Gold and Platinum-certified Laserfiche technicians in your area. The Support Team offers the latest in industry-specific compliance knowledge, best p ractices, and architecture. The goal of every support request is helping to quickly and easily troubleshoot unexpected issues, provide prompt answers to software questions and treat every client with patience and understanding. Learn More Consulting G uided by Experts The consulting services provided by CDI range from exploratory to post-implementation. You’ll experience leading direction, design, and documentation of new or revised pr ocesses. Through improved capture, management & dissemination of your information, your organization will see faster ROI working with CDI. Project Planning System Design Custom Training Project Management Procedural Design Workflow & Form Design Learn More Training Knowledge & Confid ence The efficiencies and benefits gained when going paperless are undeniable but onboarding and adoption with existing staff can sometimes have its challenges. Trust the professional training staff at CDI to carefully and mindfully help guide your staf f through their paper-to-paperless transition . Wisconsin Onsite & Online Training Wisconsin Workshops & User Groups Free Monthly Training Webinars Introductory & Advanced Courses Learn More Development Without Barriers Every document management solution is unique and may require a little to a lot of customization. Integrating and unifying systems can create even greater efficiency and make your overall solution that much more powerful. At CDI, our team of in-house developers are available to make your document management system friendly to all users and powerful to all administrators. Integrations Custom Development Scripting Conversion Learn More Digital Signatures Made Easy What good is having a paperless office if you are still gathering physical signatures? CDI provides organizations with the freedom to quickly and efficiently gather digital signatures. With a combination of Laserfiche software, CDI integrations, and DocuSign, our digital signature solutions can automate and streamline the signature procurement process with the use of email notifications, automated workflow activities, and automatic document archiving. Learn More Hosting in the Cloud CDI’s Wisconsin cloud hosting services allow organizations to lower operating costs, achieve infinite scalability, and improve integration compatibility by moving their server to the cloud. CDI will manage necessary updates as they become available and will ensure your server achieves maximum uptime. Best of all, your organization will have a single point of contact for both your hosting and general Laserfiche needs. As with all services provided by CDI, the hosting service is competitive and secure. CDI has the experience and know-how to ensure your server is being managed optimally. Learn More Backup for the Unexp ected For Wisconsin organizations looking to achieve true disaster recovery-ready status, CDI offers a quick and easy way to implement online backup services for all your day-to-day files. Nightly backups of network drives, databases, Exchange, SharePoint, Lotus, and Oracle are transmitted directly in an encrypted format with a daily post-backup statistic email update. 24-hour hotline and emergency remote Laserfiche available. Learn More Hardware to get the Job Done CDI is proud to be a Wisconsin Canon Premier Partner, offering high-speed document scanning solutions. Whether you are looking for a high-speed, personal-use scanner for your desk, or a high-capacity, high-speed departmental or workgroup document scanner for your office, let the scanning hardware pros at CDI help you select the high-speed scanner that’s perfect for you. Learn More Request Laserfiche Demo/Quote

Learn why more than 36,000 organizations have chosen Laserfiche for business process automation, workflow, records management (DOD 5015.2 Certification), document imaging, e-forms & a robust API and more. Introducing Laserfiche > About What is Laserfiche? For more than thirty years customers have been trusting Laserfiche with the security and storage of their content. With clients in more than forty countries and more than 36,000 clients in total, Electronic Content Management and Laserfiche have become a formidable competitor in the marketplace. Content Services + Document Management Capture Process Automation + + Task Management Forms Reports & Analytics Platform Services + + Records Management Security Cloud + ECM Integration Ready to start? Request a Quote Today! Contact Us Or call 855-714-2800, ext. 2 Laserfiche Package Options

CDI provides one of the largest online libraries of free Laserfiche video help and training content available. Choose between a variety of recorded webinars, feature-specific trainings, and new product overviews with step-by-step guidance and how-tos. YouTube Video Library Access to CDI webinars, presentations, and demonstration videos > YouTube Video Library Check out CDI's extensive video library of webinars, presentations, demonstrations, and more. Request a Demo/Quote

Managed Detection and Response (MDR) is a cybersecurity service that detects threats in your network and provides rapid responses to address them. In today’s changing security landscape, access to security professionals is becoming necessary. In addition, a single data breach can shut down a company for days or longer. Therefore, you need an MDR solution tailored to your business, continually updating your security strategies and ready for you should a cyber attack occur. Managed Detection & Response Data protection for your organization > Let's Get Started What is Managed Detection & Response? Managed Detection and Response (MDR) is a cybersecurity service that detects threats in your network and provides rapid responses to address them. In today’s changing security landscape, access to security professionals is becoming necessary. In addition, a single data breach can shut down a company for days or longer. Therefore, you need an MDR solution tailored to your business, continually updating your security strategies and ready for you should a cyber attack occur. Secure Your Organization With CDI and Field Effect For more than 20 years, CDI has provided solutions to capture, store, search and archive some of the most important data municipalities and organizations own. Unfortunately, documents, CRM, SQL, Email, and more are targets of outside threats. Let CDI help you take the first step towards a customized security plan with our partner, Field Effect. About Field Effect Field Effect is a global cyber security company specializing in intelligence-grade threat detection, monitoring, training, and compliance solutions for small and medium-sized businesses. The Field Effect team offers the most sophisticated MDR solution with their Covalence cybersecurity platform. Covalence is a simple, easy-to-deploy, and cost-effective security solution that monitors and protects your entire threat surface – cloud apps, network services, and endpoint devices – all from a single platform. No add-ons, no modules, and no gaps in your security. RECOGNIZED BY Covalence Features and Benefits As a turnkey managed security service, Covalence provides comprehensive threat detection and response across your endpoints, networks, and cloud services – all delivered and managed through a single platform. The unique strength of Covalence is that it not only sees into every aspect of a business’ threat surface, but it aggregates the data from multiple security events into simple, actionable steps. No security expertise required No more alert fatigue Easy to deploy and manage Priced for any size organization Covalence is available in flexible packages, so you can choose the one that fits your infrastructure and security needs while still delivering the highest level of protection. Covalence Cloud Protect the cloud services businesses rely on to scale their business. Covalence Complete Safeguard the entire threat surface with complete protection across networks, endpoints, cloud services, and applications. Who's Protecting Your Laserfiche? Watch our webinar to learn more about advanced security monitoring from CDI. We will walk through the following subjects: How to protect your most valuable information in Laserfiche How to setup 24 monitoring and active threat monitoring Plan, Prepare, and Prevent Ransomware Attacks Martial, Monitor, and Maintain Security Ready to start? Request a Quote Today! Contact Us Or call 855-714-2800, ext. 2 Record Management

CDI is an authorized WSIPC vendor approved to provide software, services, and solutions under the WSIPC contract. WSIPC Purchasing Contract CDI is an authorized WSIPC vendor approved to provide software, services, and solutions under the WSIPC contract. To learn more about the CDI software, services, and solutions available, visit our website at www.cdi.support or WSIPC website here . Available Brands Laserfiche is a world leader in Enterprise Content Management (ECM), document management (DMS) and BPM solutions. Click, here . CDI has been providing premier Laserfiche Support to customers for more than 20 years. We understand that each Laserfiche Solution is unique allowing customers to receive tailored solution services. Additionally, having dedicated specialists for each of the service offerings makes CDI a top choice when it comes to the Laserfiche support experience. Click, here . Available Products & Services Laserfiche-Centered Document Management Solutions Implementation, Workflow, E-forms, & Records Management Project Management and Training Services Technical Support Custom Development Hosting & Back-up Services Quotes & Purchase Orders To receive a quote or place a purchase order: Click the 'Request Quote/Place Purchase Order' button found below Send an email to sales@cdi.support . call 855.714.2800, ext. 2 Warranty & Return Policies All sales are final, Cities Digital does not accept returns of software and all sales are final. If your product is damaged, we will replace it within 30 days of purchase at no charge. Prices are subject to change. Request Quote/Place Purchase Order

CDI is one of the largest and best Laserfiche providers in the world. CDI proudly serves a wide variety of clients in Seattle, Spokane, Tacoma, Vancouver, and all throughout the state. CDI provides workflow, automation, digital forms & signatures, integrations, auto-filing, & so much more! Helping Washington go paperless since 2001 > Washington Let's Get Started Washington's Leading Laserfiche Provider Meet CDI #1 Laserfiche Provider in Washington CDI is your leading Laserfiche services provider specializing in Records Management deployment, Project Management, and third-party integration. CDI has been a Laserfiche VAR for over 20 y ears and has completed the most challenging ECM projects throughout the USA, Canada, and internationally. We serve clients across Washingt on state that, include the Seattle area, Tacoma, Everett, Spokane, and Vancouver. You can find CDI’s solutions on the Laserfich e Marketplace , including the most popular integrations for ArcGIS, DocuSign, Salesforce, and Dynamics. CDI helps you Take Information Further. Laserfiche Soft ware Solutions for All For more than thirty years customers have been trusting Laserfiche with the security and storage of their content. With clients in more than forty countries and more than 36,000 clients in total, Electronic Content Management and Laserfiche have become a formidable competitor in the marketplace. Laserfiche offers a complete suite of products including business process automation, workflow, records management (DOD 5015.2 Certification), document imaging, e-forms, and a robust API. Learn More Support You Can Count On CDI’s Laserfiche Support Team includes experienced, Gold and Platinum-certified Laserfiche technicians in your area. The Support Team offers the latest in industry-specific compliance knowledge, best practices, and architecture. The goal of every support request is helping to quickly and easily troubleshoot unexpected issues, provide prompt answers to software questions and treat every client with patience and understanding. Learn More Consulting G uided by Experts The consulting services provided by CDI range from exploratory to post-implementation. You’ll experience leading direction, design, and documentation of new or revised pr ocesses. Through improved capture, management & dissemination of your information, your organization will see faster ROI working with CDI. Project Planning System Design Custom Training Project Management Procedural Design Workflow & Form Design Learn More Training Knowled ge & Confidence The efficiencies and benefits gained when going paperless are undeniable, but onboarding and adoption with existing staff can sometimes have its challenges. Trust the professional training staff at CDI to carefully and mindfully help guide your staff through their paper-to-paperless transition Washington Onsite & Online Training Washington Workshops & User Groups Free Monthly Training Webinars Introductory & Advanced Courses Learn More Development Without Barriers Every document management solution is unique and may require a little to a lot of customization. Integrating and unifying systems can create even greater efficiency and make your overall solution that much more powerful. At CDI, our team of in-house developers are available to make your document management system friendly to all users and powerful to all administrators. Integrations Custom Development Scripting Conversion Learn More Digital Signatures Made Easy What good is having a paperless office if you are still gathering physical signatures? CDI provides organizations with the freedom to quickly and efficiently gather digital signatures. With a combination of Laserfiche software, CDI integrations, and DocuSign, our digital signature solutions can automate and streamline the signature procurement process with the use of email notifications, automated workflow activities, and automatic document archiving. Learn More Hosting in the Cloud CDI’s Washington cloud hosting services allow organizations to lower operating costs, achieve infinite scalability, and improve integration compatibility by moving their server to the cloud. CDI will manage necessa ry updates as they become available and will ensure your server achieves maximum uptime. Best of all, your organization will have a single point of contact for both your hosting and general Laserfiche needs. As with all services provided by CDI, the hosting service is competitive and secure. CDI has the experience and know-how to ensure your server is being managed optimally. Learn More Backup for the Unex pected For Washington organizations looking to achieve true disaster recovery-ready status, CDI offers a quick and easy way to implement online backup services for all your day-to-day files. Nightly backups of network drives, databases, Exchange, SharePoint, Lotus, and Oracle are transmitted directly in an encrypted format with a daily post-backup statistic email update. 24-hour hotline and emergency remote Laserfiche available. Learn More Hardware to get the Job Done CDI is proud to be a Canon Premier Partner in Washington, offering high-speed document scanning solutions. Whether you are looking for a high-speed, personal-use scanner for your desk, or a high-capacity, high-speed departmental or workgroup document scanner for your office, let the scanning hardware pros at CDI help you select the high-speed scanner that’s perfect for you. Learn More Your Laserfiche Choice Join our List of Satisfied Customers Seattle Tacoma Everett Vancouver Request Laserfiche Demo/Quote

Welcome to the CDI (Cities Digital, Inc) website. CDI is pleased to offer you a wide range of resources, products, and content. Here you will find our terms and conditions. Terms and Conditions 1. CDI and data privacy Cities Digital, Inc. and its subsidiaries ("CDI") is committed to protecting personal data and respecting your privacy. This privacy statement describes how we collect, use, share, protect, and otherwise process personal information about you. This statement applies to personal information that you provide to us: as a visitor to our websites or as a user of our client portals; when you send us personal information in connection with an inquiry about CDI providing products and services directly to you; as a visitor to our premises; and as a contact at one of our customers or their customers, potential customers, suppliers or other business partners. Notice to Customers of CDI Clients Where we collect personal information on behalf of our clients, CDI acts as a “data processor” (as defined in the European General Data Protection Regulation (GDPR)) on behalf of its clients and this privacy policy does not apply. Customers of our clients (e.g. Fund investors or any person providing information in connection with obtaining a product or service from a client of CDI) should consult directly with the applicable client to obtain a copy of the privacy policy issued by the client as “controllers” (as described in GDPR) which will apply in such instance. 2. What information do we collect from you? We may collect and process the following information (personal data) about you: Information that you give us: This includes information about you that you give to us by filling in forms on our website (or other forms that we ask you to complete), giving us a business card (or similar), or corresponding with us by telephone, post, email or other means. It may include, for example, your name, address, email address, work telephone number, mobile telephone number, information about your business relationship with us, information about you necessary to complete anti-money laundering checks in order to comply with requirements relating to anti-money laundering and other legislation applicable to us; and information about your professional role, background and interests. Information that our website and other systems collect about you: If you visit our website it will automatically collect certain information about you and your visit, including the Internet protocol (IP) address used to connect your device to the Internet and other information such as your browser type and version. We may also collect information about the pages on our site that you visit. Our website may also download "cookies" to your device – this is described in our separate cookie statement. If you email, telephone, write, or exchange other electronic communications with our employees and other staff members, our information technology systems will record details of those conversations and exchanges, sometimes including their content. Some of our premises have closed circuit TV systems which may record you if you visit our premises, for security and safety purposes. Other information: We may also collect some information from other sources. For example: If we have a business relationship with the organization that you represent, your colleagues or other business contacts may give us information about you, such as your contact details or details of your role in the organization that you represent. We sometimes collect information from other third parties, which can include third party data providers, or from publicly available sources for anti-money-laundering, background checking and similar purposes, to protect our business and to comply with our legal and regulatory obligations. 3. How will we use your information? We may use your information for the following purposes: To personalize and customize your experience with us; conduct research and analysis; and fulfil orders and requests for products, services, or information from you or the organization that you represent; to send you marketing communications regarding our products and services; for ordinary business purposes, including to operate and administer the products and services provided by CDI in accordance with the terms of any agreements that we may have with our clients. to operate, administer and improve our website and premises and other aspects of the way in which we conduct our operations. To protect our business from fraud, money-laundering, breach of confidence, theft of proprietary materials and other financial or business crimes. To comply with our legal and regulatory obligations, and to bring and defend legal claims where the information is pertinent (including to allow us to pursue available remedies or limit the damages that we may sustain). To comply with our internal policies and maintain our records or as otherwise required by applicable data protection laws. To respond to requests from our clients that are not already addressed above. We may from time to time be required to review information about you held in our systems – including the contents of and other information related to your email and other communications with us – for compliance and business-protection purposes as described above. This may include reviews for the purposes of disclosure of information relevant to litigation and/or reviews of records relevant to internal or external regulatory or criminal investigations. To the extent permitted by applicable law, these reviews will be conducted in a reasonable and proportionate way and approved at an appropriate level of management. They may ultimately involve disclosure of your information to governmental agencies and litigation counterparties as set out below. Your emails and other communications may also be accessed occasionally by persons other than the member of staff with whom they are exchanged for ordinary business management purposes (for example, where necessary when a staff member is out of the office or has left our organization). We will only process your personal information as necessary to pursue the purposes described above. In exceptional circumstances, we may also be required by law to disclose or otherwise process your personal information. We will tell you, when we ask you to provide information about yourself, if: Provision of the requested information is necessary for compliance with a legal obligation, or it is purely voluntary and there will be no implications if you decline to provide the information. If you are uncertain as to CDI's need for information that we request from you, please contact the CDI representative asking for the information, or Contact us, with your query. 4. Disclosure and international transfer of your information We may disclose personal information about you, where reasonably necessary and appropriate for the various legitimate purposes set out above: To the other legal entities within CDI. If we receive the personal information from you as a representative of one of our business partners or clients, to your colleagues within the organization that you represent. Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you. In connection with a proposed or actual sale, merger, transfer, or exchange of all or a portion of a business or operating unit; in accordance with our legal obligations, including to competent regulatory, prosecuting and other governmental agencies, or litigation counterparties, in any country or territory or where we are otherwise required by law to disclose. These disclosures may involve transferring your personal information overseas. If you are dealing with us within the European Economic Area (or the UK, after it has left the European Economic Area), you should be aware that this may include transfers to countries outside the European Economic Area / UK, which do not have similarly strict data privacy laws and which may therefore afford a lower standard of personal data protection. In those cases, where we transfer personal data to other legal entities within CDI or our service providers, we will ensure that our arrangements with them are governed by data transfer agreements, designed to ensure that your personal information is protected, on terms approved for this purpose by the European Commission. 5. How we keep your personal information safe? We are committed to protecting your personal information submitted to us. We maintain an information security program including internal policies addressing the acceptable use and access to confidential business information and personal information which may be contained within CDI’s information systems. We maintain physical, electronic and procedural safeguards reasonably designed to guard personal information from loss, misuse or unauthorized access, disclosure, alteration or destruction of the information that has been provided to us through our on-line services. 6. How long do we keep your personal information? We will retain your data in accordance with our Personal Data Retention Policy, which provide for a period of at least 7 years or longer as required by applicable law or our internal data protection policies. We will delete the information that we hold about you when we no longer need it. Note that we may retain some limited information about you even when we know that you have left the organization that you represent, so that we can maintain a continuous relationship with you if and when we are in contact with you again, representing a different organization. 7. What are your rights? Rights of access, correction, restriction and deletion You have a right of access to the personal information that we hold about you under European data protection legislation, and to some related information. You can also require any inaccurate personal information to be corrected or deleted as well as that any further data processing is restricted. Right to object You can object to our use of your personal information for direct marketing purposes at any time and you have the right to object to our processing of some or all of your personal information (and require them to be deleted) in some other circumstances. If you wish to exercise any of these rights, please contact us as set out below. Complaints You can also lodge a complaint about our processing of your personal information with the body regulating data protection in your country. 8. Your California Privacy Rights Under the California Consumer Privacy Act and its implementing regulations (CCPA), you (if you are a California resident) may have certain privacy rights in connection with your Personal Information (as such term is described in the CCPA). Some of those rights and disclosure requirements are already outlined in the various Sections above. In addition, we collect the personal information categories outlined below, which we may disclose to other legal entities within CDI, third party service providers who host our website or other information technology systems or otherwise hold or process your information on our behalf, under substantially similar conditions of confidentiality and security, and business partners, suppliers and sub-contractors for our operational business purposes: Identifiers, such as name, contact information, and online identifiers. Personal information, as defined in the California customer records law. Internet or network activity information, such as browsing history and interactions with our website. Professional or employment-related information, such as company name. Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics. Performance of any contract we enter into with business partners, suppliers and sub-contractors or you. In connection with a proposed or actual sale, merger, transfer, or exchange of all or a portion of a business or operating unit; in accordance with our legal obligations, including to competent regulatory, prosecuting and other governmental agencies, or litigation counterparties, in any country or territory or where we are otherwise required by law to disclose. We do not share or sell your personal information with third parties for such third parties’ direct marketing practices; nor do we sell personal information (as contemplated by the CCPA) about you that you have provided to us or that we may have collected. If you are a California resident, you have the following rights as set forth in the CCPA: a) Right to Know. You have the right to request that we disclose to you the following information covering the 12 months preceding your request. The categories of Personal Information we collected about you and the categories of sources from which we collected such Personal Information. The specific pieces of Personal Information we collected about you. The business or commercial purpose for collecting Personal Information about you. The categories of Personal Information about you that we otherwise shared or disclosed, and the categories of third parties with whom we shared or to whom we disclosed such Personal Information. b) Right to Request Deletion. You have the right to request that we delete Personal Information we collected from you. c) Right to Be Free from Discrimination. You have the right to be free from unlawful discrimination for exercising your rights under the CCPA. 9. Contact us We welcome questions, comments and requests regarding this privacy policy and our processing of personal information. Please send them events@cdi.support. To make a request for the disclosures or deletion described under Section 8, please contact us by phone toll free at +1-855-714-2800 or by email events@cdi.support . We will respond to your request consistent with applicable data protection laws. Depending upon the type of business relationship that you have with us, we may need to notify you that additional information is necessary to authenticate your identity for your data security or that we will refer your inquiry to the financial services entity that holds the primary relationship with you. For requests to delete your personal information as permitted under applicable data protection laws, we will work with you to accomplish your requests unless otherwise exempted under applicable data protection laws, such as compliance with applicable law or regulatory inquiry. 10. Changes to this policy Any changes we make to this privacy policy in the future are available if you contact us. Last updated: February 2021