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Government Municipalities working smarter, not harder > Government Built-in Automation From A Record Management Leader Every family in every city relies on critical municipal services. These services keep citizens safe, keep neighborhoods clean, keep places livable and build communities, not just cities. With initiatives this important, why not empower city employees with the very best tools? So much of the information that is managed within a city hall is paper-based. From permits to council minutes, from checks to water bills, it’s usually all paper. By providing employees with efficient tools and access to information we all benefit. Most information that is created or used within a city has implications in more than one department. This creates a bottleneck for information flow in many cases, or it duplicates it. Information important to one department is stored in one way, while it’s stored in another in the department next door. Why not store it once and let everyone have access? Enter Laserfiche government electronic document management! Building applications can be data entered by citizens online through an electronic form. Fees are automatically calculated and captured through payment processing. Copies of the application are captured in digital format and approved with a digital signature. The permitting database is automatically updated, permits are linked to a centralized property file and accessible through GIS. That same building permit is placed on the city’s paperless planning commission agenda which is emailed out to commission and council members. Because this permit has a fiscal impact on the city for new road construction a notification is also sent to public works, engineering and the finance department. All employees have immediate access to the information they need to put municipal muscle into action. Most council members understand the need and want for transparency between the city hall and citizens. That’s why Laserfiche has Weblink, the public portal for self-serve document access. City council minutes, agendas and packets along with all other public information is fully text searchable even back to the date of city incorporation. Not all records at a city are important or should be kept forever. An established Laserfiche government electronic records management plan is made easier through the use of Laserfiche’s DoD 5015.2-certified Records Management Edition (RME). RME allows records managers to assign record series retention values for consistent disposition and destruction of records no longer having retention value. In addition, the system allows for freeze functionality in the event of a lawsuit. But more importantly, once a document is destroyed it cannot be recovered. This is part of a process to eliminate recovery and eliminate liability. Records Management can even be automated into something called Transparent Records Management wherein documents find their appropriate retention period and auto-file themselves. Contact CDI to learn more about Laserfiche integrations for government. Request Laserfiche Demo/Quote < Financial

Dynamics CRM Integration Easy connectivity and interaction between Laserfiche and Dynamics Let's Get Started + The CDI Dynamics CRM integration for Laserfiche allows for easy connectivity and interaction between Laserfiche and Dynamics. ​ By utilizing Laserfiche Web Access, the CDI Dynamics CRM integration lets users quickly and easily access documentation in Laserfiche for any account, contact, opportunity, or custom entity/field directly through the Dynamics interface. This full-access interaction gives users the time-saving ability to upload or scan documents through the Dynamics interface, as well as export electronic files and briefcases, create files and folders, and edit template data. ​ Your organization will also have the option to upload different Laserfiche briefcases per account, contact, lead, or another record type to ensure the creation of specific subfolder structures in cases where the folder structure does not already exist in Laserfiche. In addition, the Administration Configuration feature allows for controlled mapping between Laserfiche template fields and Dynamics attributes, helping optimize future Laserfiche searches. Features Ability to view, scan, upload, edit, export, and delete documents directly from Dynamics Ability to search and access accounts, contact, and lead documentation from within the Dynamics interface Includes Laserfiche Workflow Activities: - Create Record ​ - Find Record ​ - Retrieve Record - Delete Record ​ - For Each Record ​ - Update Record Data auto-sync - updates in Dynamics can automatically be applied to Laserfiche Allows administrators to map Dynamics attributes to Laserfiche template fields for optimized searching Helps ensure the creation of standardized subfolder structures in Laserfiche for new contacts Ready to launch your integration? Let's Get Started EXPLORE MORE SOLUTIONS Laserfiche Solutions Cloud Services Laserfiche Integrations

WSIPC Purchasing Contract CDI is an authorized WSIPC vendor approved to provide software, services, and solutions under the WSIPC contract. To learn more about the CDI software, services, and solutions available, visit our website at www.cdi.support or WSIPC website here . Available Brands Laserfiche is a world leader in Enterprise Content Management (ECM), document management (DMS) and BPM solutions. Click, here . CDI has been providing premier Laserfiche Support to customers for more than 20 years. We understand that each Laserfiche Solution is unique allowing customers to receive tailored solution services. Additionally, having dedicated specialists for each of the service offerings makes CDI a top choice when it comes to the Laserfiche support experience. Click, here . Available Products & Services ​ Laserfiche-Centered Document Management Solutions Implementation, Workflow, E-forms, & Records Management Project Management and Training Services Technical Support Custom Development Hosting & Back-up Services Quotes & Purchase Orders​ To receive a quote or place a purchase order: ​ Click the 'Request Quote/Place Purchase Order' button found below Send an email to sales@cdi.support . call 855.714.2800, ext. 2 Warranty & Return Policies​ ​ All sales are final, Cities Digital does not accept returns of software and all sales are final. If your product is damaged, we will replace it within 30 days of purchase at no charge. Prices are subject to change. Request Quote/Place Purchase Order

FAQ Frequently Asked Questions > How can we help? Q: Who is my Account Manager? How do I reach my Consultant I’m working with? A: Please send an email to sales@cdi.support and we’ll be happy to promptly connect you with your Account Manager or Consultant. We are also happy to hear from you at +1-855-714-2800. If you have an urgent Laserfiche Support request, please visit our Laserfiche Support page for immediate access to our Laserfiche Support team. Q: What new features have been added to the newest version? A: These details are sent out regularly in our client newsletter. You may also visit the Laserfiche Support site here. Q: Does Laserfiche support SAML, ADFS or OKTA? A: Yes, Laserfiche Rio, Subscription, and Cloud support these authentication methods. You will need Directory Server installed. A link to further installation details can be found here. Q: How many Laserfiche connections can a licensed user have at one time? A: A user license supports up to four connections per named user license and up to eight connections for a named device license. Q: Can a Laserfiche named user account be shared? A: No, each user must have their own license and account. Q: What scanners are compatible with Laserfiche? A: Laserfiche publishes a list of compatible scanners. In general, if your scanner has a TWAIN or an ISIS driver (such as Canon, Fujitsu, Epson, Panasonic or Kodak) it will be compatible with Laserfiche. The certified scanner list can be viewed here. The Fujitsu "ScanSnap" scanner does not come pre-packaged with a TWAIN or ISIS scanner. You may purchase an integration for this scanner from CDI. Here is a link to more information. Additionally, if you prefer to use your network copier, it is recommend pairing that with Laserfiche’s Import Agent module. Q: What are the recommended server specifications for an on-premise Laserfiche Server? A: This will depend on a number of factors in your implementation and will change over time. Here are some factors for you to consider: How many users will use your system? Will you be running extensive Workflow or Quick Fields post-processing? Will you have external users or only internal users? How many documents or pages are you currently storing, and how many will you add annually? Are you planning for external documents or form portals? Are you planning high availability or replication? Our team will be happy to make a recommendation on server specifications, memory, CPUs, storage, and VM configuration. Please reach out to sales@cdi.support for a custom configuration recommendation. Q: What are the most recent versions and releases of Laserfiche products? A: The latest release notes are published online here. Q: Does Laserfiche archive emails too? A: Yes, Laserfiche archives email from Outlook via ribbon buttons or Exchange / 365 via use of either MagniMail or Import Agent.

Laserfiche Support Expert Laserfiche support technicians are here to help > Get Laserfiche Support Today Laserfiche Support Services When considering a Laserfiche Support provider, you'll want to add CDI to your list. CDI's Laserfiche Support Team includes experienced, Gold and Platinum-certified Laserfiche technicians. The Support Team offers the latest in industry-specific compliance knowledge, best practices, and architecture. The goal of every support request is helping to quickly and easily troubleshoot unexpected issues, provide prompt answers to software questions and treat every client with patience and understanding. ​ Support Services Certified Technicians Solution Consultants Training Consultants Developers & Programmers Training Guides & Implementation Plans Annual System Performance Audit System Guidance Extended Support Hours Request Support Services Quote Existing CDI client? Click here to submit your support request. Laserfiche Consulting Laserfiche Integrations

Records Management Robotics Records Process Let's Get Started About Launch your Laserfiche Records Management deployment with the help of CDI. Let our experienced team lead you through the process of organizing, classifying, and automating your records. With our plan, your users will be able to effortlessly tag records and watch them automatically enter retention. Laserfiche will perform cutoffs & keep you informed of upcoming dispositions. It’s time to get organized and keep it that way! Records Management Brochure Our Process Initial Assessment & Recommendation Project Management Metadata and Folder Structure Discovery Cutoff Instructions Definitions Record Series Definitions Access Rights Design Folder Structure Design and RM Classifications Assign RM classifications to all folders Automate Cutoffs Automate Disposition Reports Documentation & Change Management User Acceptance Testing Training You Benefits Deploy Record Retention with an Experienced Subject Matter Expert Design Departmental Indexing with a Certified Municipal Clerk Automate Records Classification & Cutoff Processes Create a Unified, Standardized Naming Convention Receive Standardized Disposition Reporting Launch Departmental Approval Processes for Destruction Spend Less Time Fulfilling Records Requests Let's Get Started EXPLORE MORE SOLUTIONS Laserfiche Solutions Cloud Services Laserfiche Integrations

Helping Utah go paperless since 2001 > Utah Let's Get Started Utah's Leading Laserfiche Provider Meet CDI #1 Laserfiche Provider in Utah ​ CDI is your leading Laserfiche services provider specializing in Records Man agement deployment, Project Management, and third-party integration. CDI has been a Laserfiche VAR for over 20 y ears and has completed the most challenging ECM projects throughout the USA, Canada, and internationally. You can find CDI’s solutions on the Laserfiche Marketplace , including the most popular integrations for ArcGIS, DocuSign, Salesforce, and Dynamics. CDI helps you Take Information Further. Laserfiche Soft ware Solutions for All ​ For more than thirty years customers have been trusting Laserfiche with the security and storage of their content. With clients in more than forty countries and more than 36,000 clients in total, Electronic Content Management and Laserfiche have become a formidable competitor in the marketplace. Laserfiche offers a complete suite of products including business process automation, workflow, records management (DOD 5015.2 Certification), document imaging, e-forms, and a robust API. Learn More Support You Can Count On CDI’s Laserfiche Support Team includes experienced, Gold and Platinum-certified Laserfiche technicians in your area. The Support Team offers the latest in industry-specific compliance knowledge, best practices, and architecture. The goal of every support request is helping to quickly and easily troubleshoot unexpected issues, provide prompt answers to software questions and treat every client with patience and understanding. Learn More Consulting G uided by Experts The consulting services provided by CDI range from exploratory to post-implementation. You’ll experience leading direction, design, and documentation of new or revised pr ocesses. Through improved capture, management & dissemination of your information, your organization will see faster ROI working with CDI. ​ Project Planning System Design Custom Training Project Management Procedural Design Workflow & Form Design Learn More Training Knowled ge & Confidence The efficiencies and benefits gained when going paperless are undeniable, but onboarding and adoption with existing staff can sometimes have its challenges. Trust the professional training staff at CDI to carefully and mindfully help guide your staff through their paper-to-paper transition . ​ Online Training Workshops & User Groups Free Monthly Training Webinars Introductory & Advanced Courses ​ Learn More Development Without Barriers Every document management solution is unique and may require a little to a lot of customization. Integrating and unifying systems can create even greater efficiency and make your overall solution that much more powerful. At CDI, our team of in-house developers are available to make your document management system friendly to all users and powerful to all administrators. ​ Integrations Custom Development Scripting Conversion ​ ​ Learn More Digital Signatures Made Easy What good is having a paperless office if you are still gathering physical signatures? CDI provides organizations with the freedom to quickly and efficiently gather digital signatures. With a combination of Laserfiche software, CDI integrations, and DocuSign, our digital signature solutions can automate and streamline the signature procurement process with the use of email notifications, automated workflow activities, and automatic document archiving. Learn More Hosting in the Cloud CDI’s cloud hosting services allow organizations to lower operating costs, achieve infinite scalability, and improve integration compatibility by moving their server to the cloud. CDI will manage necessa ry updates as they become available and will ensure your server achieves maximum uptime. Best of all, your organization will have a single point of contact for both your hosting and general Laserfiche needs. As with all services provided by CDI, the hosting service is competitive and secure. CDI has the experience and know-how to ensure your server is being managed optimally. ​ Learn More Backup for the Unex pected ​ For Utah organizations looking to achieve true disaster recovery-ready status, CDI offers a quick and easy way to implement online backup services for all your day-to-day files. Nightly backups of network drives, databases, Exchange, SharePoint, Lotus, and Oracle are transmitted directly in an encrypted format with a daily post-backup statistic email update. 24-hour hotline and emergency remote Laserfiche available. ​ Learn More Hardware to get the Job Done ​ CDI is proud to be a Canon Premier Partner , offering high-speed document scanning solutions. Whether you are looking for a high-speed, personal-use scanner for your desk, or a high-capacity, high-speed departmental or workgroup document scanner for your office, let the scanning hardware pros at CDI help you select the high-speed scanner that’s perfect for you. Learn More Ready to start? Request a Quote Today! Contact our team to go paperless. Our skilled team is ready to help! Contact Us Or call 855-714-2800, ext. 2

About Us We are excited to meet you > LEADING PROVIDER OF OFFICE AUTOMATION & EFFICIENCY TAKE INFORMATION FURTHER CDI is your leading Laserfiche services provider specializing in Records Management deployment, Project Management, and third-party integration. CDI has been a Laserfiche VAR for over 20 years and has completed the most challenging ECM projects throughout the USA, Canada, and internationally. You can find CDI’s solutions on the Laserfiche Marketplace, including the most popular integrations for ArcGIS, DocuSign, Salesforce, and Dynamics. CDI helps you Take Information Further. CDI ECM Services & Solutions Software Support Consulting Training Digital Signatures Development Hosting Backup Hardware Our Customers Are Always Top of Mind CDI is committed to providing our clients with the best Laserfiche customer service and support. With over 20 years in the business, we have established a long list of satisfied customers and we continue to grow our business. Contact us today and our team of Laserfiche experts will be waiting to answer all your questions. Contact Us Your Laserfiche Choice Join our List of Satisfied Customers

Toronto Helping Toronto go paperless since 2001 > Let's Get Started Toronto's Leading Laserfiche Provider Meet CDI #1 Laserfiche Provider in Toronto, Canada ​ CDI is your leading Laserfiche services provider specializing in Records Man agement deployment, Project Management, and third-party integration. CDI has been a Laserfiche VAR for over 20 y ears and has completed the most challenging ECM projects throughout the USA, Canada, and int ernationally. You can find CDI’s solutions on the Laserfiche Marketplace , including the most popular integrations for ArcGIS, DocuSign, Salesforce, and Dynamics. CDI helps you Take Information Further. Laserfiche Soft ware Solutions for All ​ For more than thirty years customers have been trusting Laserfiche with the security and storage of their content. With clients in more than forty countries and more than 36,000 clients in total, Electronic Content Management and Laserfiche have become a formidable competitor in the marketplace. Laserfiche offers a complete suite of products including business process automation, workflow, records management (DOD 5015.2 Certification), document imaging, e-forms, and a robust API. Learn More Support You Can Count On CDI’s Laserfiche Support Team includes experienced, Gold and Platinum-certified Laserfiche technicians in your area. The Support Team offers the latest in industry-specific compliance knowledge, best practices, and architecture. The goal of every support request is helping to quickly and easily troubleshoot unexpected issues, provide prompt answers to software questions and treat every client with patience and understanding. Learn More Consulting G uided by Experts The consulting services provided by CDI range from exploratory to post-implementation. You’ll experience leading direction, design, and documentation of new or revised pr ocesses. Through improved capture, management & dissemination of your information, your organization will see faster ROI working with CDI. ​ Project Planning System Design Custom Training Project Management Procedural Design Workflow & Form Design Learn More Training Knowled ge & Confidence The efficiencies and benefits gained when going paperless are undeniable, but onboarding and adoption with existing staff can sometimes have its challenges. Trust the professional training staff at CDI to carefully and mindfully help guide your staff through their paper-to-paper transition . ​ Online Training Workshops & User Groups Free Monthly Training Webinars Introductory & Advanced Courses ​ Learn More Development Without Barriers Every document management solution is unique and may require a little to a lot of customization. Integrating and unifying systems can create even greater effici ency and make your overall solution that much more powerful. At CDI, our team of in-house developers are available to make your document management system friendly to all users and powerful to all administrators. ​ Integrations Custom Development Scripting Conversion ​ ​ Learn More Digital Signatures Made Easy What good is having a paperless office if you are still gathering physical signatures? CDI provides organizations with the freedom to quickly and efficiently gather digital signatures. With a combination of Laserfiche software, CDI integrations, and DocuSign, our digital signa ture solutions can automate and streamline the signature procurement process with the use of email notification s, automated workflow activities, and automatic document archiving. Learn More Hosting in the Cloud CDI’s cloud hosting services allow organizations to lower operating costs, achieve infinite scalability, and improve integration compatibil ity by moving their server to the cloud. CDI will manage necessa ry updates as they become available and will ensure your server achieves maximum uptime. Best of all, your organization will have a single point of contact for both your hosting and general Laserfiche needs. As with all services provided by CDI, the hosting service is competitive and secure. CDI has the experience and know-how to ensure your server is being managed optimally. ​ Learn More Backup for the Unex pected ​ For Toronto organizations looking to achieve true disaster recovery-ready status, CDI offers a quick and easy way to implement online backup services for all your day-to-day files. Nightly backups of network drives, databases, Exchange, SharePoint, Lotus, and Oracle are transmitted directly in an encrypted format with a daily post-backup statistic email update. 24-hour hotline and emergency remote Laserfiche available. ​ Learn More Hardware to get the Job Done ​ CDI is proud to be a Canon Premier Partner , offering high-speed document scanning solutions. Whether you are looking for a high-speed, personal-use scanner for your desk, or a high-capacity, high-speed departmental or workgroup document scanner for your office, let the scanning hardware pros at CDI help you select the high-speed scanner that’s perfect for you. Learn More Ready to start? Request a Quote Today! Contact our team to go paperless. Our skilled team is ready to help! Contact Us Or call 855-714-2800, ext. 2

Managed Detection & Response Data protection for your organization > Let's Get Started What is Managed Detection & Response? Managed Detection and Response (MDR) is a cybersecurity service that detects threats in your network and provides rapid responses to address them. In today’s changing security landscape, access to security professionals is becoming necessary. In addition, a single data breach can shut down a company for days or longer. Therefore, you need an MDR solution tailored to your business, continually updating your security strategies and ready for you should a cyber attack occur. Secure Your Organization With CDI and Field Effect For more than 20 years, CDI has provided solutions to capture, store, search and archive some of the most important data municipalities and organizations own. Unfortunately, documents, CRM, SQL, Email, and more are targets of outside threats. Let CDI help you take the first step towards a customized security plan with our partner, Field Effect. About Field Effect Field Effect is a global cyber security company specializing in intelligence-grade threat detection, monitoring, training, and compliance solutions for small and medium-sized businesses. The Field Effect team offers the most sophisticated MDR solution with their Covalence cybersecurity platform. Covalence is a simple, easy-to-deploy, and cost-effective security solution that monitors and protects your entire threat surface – cloud apps, network services, and endpoint devices – all from a single platform. No add-ons, no modules, and no gaps in your security. RECOGNIZED BY Covalence Features and Benefits As a turnkey managed security service, Covalence provides comprehensive threat detection and response across your endpoints, networks, and cloud services – all delivered and managed through a single platform. The unique strength of Covalence is that it not only sees into every aspect of a business’ threat surface, but it aggregates the data from multiple security events into simple, actionable steps. No security expertise required No more alert fatigue Easy to deploy and manage Priced for any size organization Covalence is available in flexible packages, so you can choose the one that fits your infrastructure and security needs while still delivering the highest level of protection. Covalence Cloud Protect the cloud services businesses rely on to scale their business. Covalence Complete Safeguard the entire threat surface with complete protection across networks, endpoints, cloud services, and applications. Who's Protecting Your Laserfiche? Watch our webinar to learn more about advanced security monitoring from CDI. We will walk through the following subjects: ​ How to protect your most valuable information in Laserfiche How to setup 24 monitoring and active threat monitoring Plan, Prepare, and Prevent Ransomware Attacks Martial, Monitor, and Maintain Security Request More Info Request MDR Quote EXPLORE MORE SOLUTIONS Laserfiche Solutions Cloud Services Laserfiche Integrations

Resour ces Purchase contracts, downloadable brochures, & video library access > CDI Resources knowledge & resources for success > PURCHASING CONTRACTS LEARN MORE BROCHURES LEARN MORE YOUTUBE VIDEO LIBRARY LEARN MORE Request a Demo/Quote

Scanning Hardware Welcome to highspeed scanning > Scanning Hardware CDI is proud to be an imageFORMULA Premier Partner of Canon's high-speed document scanners. 8.5x14 max 60 sheets 30 ppm | 60 ipm Canon DR-C240 Canon DR-C230 8.5x14 max 60 sheets 30 ppm | 60 ipm 8.5x14 max 50 sheets 40 ppm | 80 ipm Canon DR-M140 Canon ScanFront 400 8.5x14 max 60 sheets 45 ppm | 90 ipm Canon DR-M160II 8x14 max 60 sheets 60 ppm | 120 ipm Canon DR-M260 8.5x14 max 80 sheets 60 ppm | 120 ipm Canon DR-6010C 8.6x14 max 100 sheets 60 ppm | 120 ipm Canon DR-6030C 11.8x17 max 100 sheets 80 ppm | 160 ipm Canon DR-X10C II 12x17 max 500 sheets 130 ppm | 260 ipm Canon DR-G2110 12x17 max 500 sheets 110 ppm | 220 ipm Canon DR-G2140 12x17 max 500 sheets 140 ppm | 280 ipm Request Scanner Quote