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CDI Blog

Getting Ready to Launch - Setting up Laserfiche Mobile

Updated: Nov 25, 2022

By Kyle Knebel

As a Laserfiche Administrator, at some point, you may want to give your Laserfiche users some freedom, some mobility, dare we say it, some “Mobile App” access to their Laserfiche Forms and Repository. Your users can download the Laserfiche App for their iOS, Android, or Windows devices to connect to a Laserfiche repository. And they could even download Forms for offline use. Once you’ve set up and configured the Laserfiche Mobile Server, your staff can connect to the Mobile Server through the App.

So, what’s the strategy for getting Laserfiche “mobile”? Do you want users to import documents from Cloud-based services like Google Drive, Microsoft OneDrive, or OneDrive for Business? Do you want to enable image processing on the Laserfiche Mobile Server? Do you want to support Microsoft Office Online Server, Esri ArcGIS Maps, or Google Maps?

Preparing to support mobile users using the Laserfiche App requires that you have the Laserfiche Mobile Server configured, as we will explain below, and some minimum system and software requirements.

System and Software Requirements

Laserfiche recommends that you have a web server with 64-bit or Dual-core processors and a minimum of 2 GB RAM running Microsoft Internet Information Server (IIS) 7.0. You must have Laserfiche RIO or Avante 8.3 or later installed.

Additional requirements are to be found here:

Laserfiche Mobile Server

Install the Mobile Server on your server. Note, if you are going to enable image processing (the OmniPage OCR engine), then it is highly recommended not to install on a machine that also hosts the Laserfiche Server or Laserfiche SQL database.’

Follow the steps to:

  1. Select the Language

  2. Accept the license agreement

  3. Choose the Setup type (Typical, Complete, or Custom)

  4. Provide the Activation key, Activation file, or list the LFDS RIO server with which to license the software

  5. Set the Laserfiche Service Settings, which is the default account the Laserfiche Web App Service should use when IIS is configured for anonymous authentication.

  6. Allow IIS to be reset.

  7. Proceed to the Mobile Server Configuration Page or run

Cloud Import Services

Cloud Import Services must be installed on the same computer as the Laserfiche Mobile server with which it will be used.

Follow the steps to

  1. Select the Language

  2. Accept the license agreement

  3. Run the Custom Setup if a new location is desired; otherwise, choose the default.

  4. Allow the installer to verify prerequisites and click Run to check and install any missing Microsoft components.

  5. Finish the installation wizard.

  6. Once you have installed Cloud Import Services, you will need to link your repository to the relevant cloud servers, which is done on the Laserfiche Mobile Server Configuration page.

Laserfiche Mobile Server Configuration page

This image is a screenshot of the main Configuration page. We will step through the sections like Connection, Security, General, etc.


Here you will connect the Laserfiche app to a repository and determine how users will authenticate to that repository. You can add a Forms server and a connection to the Laserfiche Directory Server to take advantage of Single Sign-On functionality.

At the top of the screen, you can click the Import Web client Configuration link to import the web client repositories, the Windows and/or repository users allowed or denied access to the repository, and the Laserfiche Directory Server settings onto the Laserfiche Mobile Server Configuration page.

  1. Select the first option to import the web client settings from your current machine.

  2. Select the second option to import the web client settings from another machine. Then, enter the web server machine name or URL in the top text box (For example, https://machinename/laserfiche) and the credentials to access the Web Client Configuration page.

  3. Press Import when finished.